RoomsWithMKHotel

Data Collection
Purpose of Use
Data Security
Cookies
Third Party Sharing
Your Rights
Contact

Have Questions?

Your Privacy is Important to Us

At RoomsWithMKHotel, we apply the highest standards for protecting your personal data. This policy explains how we collect, use, and protect your data.

1. Personal Data Collection

To provide our services, we collect the following personal data:

Identity Information

Full name
ID number
Date of birth
Gender

Contact Information

Email address
Phone number
Postal address
Emergency contact information

Reservation Information

Accommodation dates
Room preferences
Special requests
Number of guests

Payment Information

Credit card information (encrypted)
Billing address
Transaction history
Payment preferences

2. Purpose of Data Use

Collected data is used for the following purposes:

Reservation Processing

Creating and confirming reservations
Managing booking modifications
Processing cancellations
Sending confirmation emails

Service Delivery

Providing accommodation services
Room service coordination
Spa and restaurant bookings
Special request fulfillment

Customer Support

Responding to inquiries
Technical support
Complaint resolution
Guest assistance

Legal Obligations

Tax reporting
Government registrations
Security compliance
Audit requirements

Marketing Communications

Newsletter subscriptions
Special offers
Event notifications
Loyalty program updates

Service Improvement

Website analytics
Service quality analysis
Customer feedback processing
Performance optimization

3. Data Security

Your Data is Protected with the Highest Security Standards

We implement comprehensive security measures to protect your personal information:

Encryption

SSL/TLS: 256-bit encryption for all data transmission
Database: Encrypted storage of sensitive information
Payment: PCI DSS compliant payment processing

Infrastructure Security

Secure Servers: Data stored in certified data centers
Firewalls: Multi-layer firewall protection
Monitoring: 24/7 security monitoring

Access Control

Authorization: Role-based access control
Authentication: Multi-factor authentication
Audit Logs: Complete access logging

Data Protection

Backups: Regular automated backups
Recovery: Disaster recovery procedures
Retention: Secure data retention policies

4. Cookies

We use cookies to enhance your browsing experience and provide personalized services.

Cookie Management

You can manage your cookie preferences at any time through our Cookie Policy page or your browser settings.

5. Third Party Sharing

We Never Sell Your Personal Data

Your personal data may be shared only in the following limited circumstances:

Legal Requirements

Court orders and legal processes
Government agency requests
Tax and regulatory compliance
Law enforcement cooperation

Service Providers

Payment processing companies
Email service providers
Cloud hosting services
Analytics platforms

Business Partners

Travel agencies (with consent)
Tour operators (limited data)
Event organizers
Transportation services

Emergency Situations

Medical emergencies
Safety and security threats
Property protection
Guest welfare concerns

International Data Transfers

When data is transferred internationally, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses and adequacy decisions.

6. Your Rights

You have the following rights regarding your personal data:

Right to Access

Request information about your data

What you can request:

What data we have about you
How we use your data
Who we share it with
How long we keep it

Right to Rectification

Correct inaccurate information

You can request:

Correction of errors
Update of outdated information
Completion of incomplete data
Verification of accuracy

Right to Erasure

Request deletion of your data

When applicable:

Data no longer necessary
Withdrawal of consent
Unlawful processing
Legal obligation to delete

Right to Object

Object to certain processing

You can object to:

Direct marketing
Profiling for marketing
Processing for legitimate interests
Research and statistics

Right to Portability

Receive your data in portable format

What you receive:

Structured data format
Machine-readable format
Commonly used format
Transfer to another service

Right to Restriction

Limit how we process your data

When you can restrict:

Accuracy is contested
Processing is unlawful
Data no longer needed
Objection is pending

Response Time

We will respond to your requests within 30 days. For complex requests, we may extend this period by up to 60 days with notification.

7. Contact Information

Address

ul. Marszałkowska 123
00-102 Warszawa, Poland

Phone

+90 (212) 555-0123

Privacy Email

privacy@roomswithmkhotel.com

Tax Number

1234567890

Email Contact

Privacy Officer: privacy@roomswithmkhotel.com

General Inquiries: info@roomswithmkhotel.com

Data Protection: dpo@roomswithmkhotel.com

When contacting us, please include:

Your full name and contact information
Clear description of your request
Proof of identity (for data requests)
Specific data or time period (if applicable)

Phone Contact

Privacy Hotline: +90 (212) 555-0125

Hours: Monday-Friday, 9:00 AM - 6:00 PM (GMT+3)

Language: English, Turkish

Postal Mail

Address:

RoomsWithMKHotel
Privacy Department
ul. Marszałkowska 123
00-102 Warszawa, Poland

Our Commitment

We are committed to protecting your privacy and will handle all requests with care and confidentiality. Our privacy team is trained to assist you with any questions or concerns about your personal data.