Terms and conditions for using our services
These terms of service define the rules and conditions for using RoomsWithMKHotel services. By making a reservation, you agree to these terms.
By using this website and making a reservation, you agree to these terms
Terms may be updated without prior notice; current version is published on the website
These terms apply to all RoomsWithMKHotel services
Terms are subject to the laws of Poland
All information on the site is kept accurate and up-to-date, but prices and availability may change. Check your reservation confirmation for definitive information.
Submit a reservation request via online form or phone
Receive confirmation email with booking details
Complete payment during check-in or in advance
Standard check-in time
Standard check-out time
Before 12:00 PM: $50 fee
Subject to room availabilityUntil 6:00 PM: $75 fee
After 6:00 PM: Full night charge
After midnight arrival requires advance notice
Security will be notifiedOnline check-in available 24 hours prior
Skip the front desk queueAll guests must present valid photo identification and the credit card used for booking. Additional verification may be required for security purposes.
Cancellation terms vary by reservation type and booking date. Please review your specific booking confirmation for exact terms.
| Cancellation Time | Standard Rooms | Suites | Group Bookings | Special Packages |
|---|---|---|---|---|
| 48+ hours before arrival | Free Cancellation | Free Cancellation | 50% of first night | Per package terms |
| 24-48 hours before | First night charge | First night charge | Full first night | Per package terms |
| Less than 24 hours | Full first night | Two nights charge | 50% of total stay | Full package cost |
| No-show | Full reservation | Full reservation | Full reservation | Full package cost |
Policy: Full refund or rebooking option
Policy: Case-by-case evaluation
Policy: Full refund or alternative accommodation
Processing: Immediate authorization
Availability: At hotel only
Requirement: Advance payment only
Convenience: Fast and secure
Guests who violate hotel policies may be asked to leave without refund. Damage charges, cleaning fees, and other penalties may apply. Repeated violations may result in permanent ban from the property.
We strongly recommend purchasing comprehensive travel insurance to protect against unexpected events, medical emergencies, trip cancellations, and personal property loss. Travel insurance can provide coverage that extends beyond our hotel's liability limits.
In no event shall the hotel's total liability exceed the total amount paid for the reservation. This limitation applies to all claims, whether based on contract, tort, or any other legal theory.
Contact hotel management directly to resolve the issue. Most problems can be solved quickly through direct communication.
Response: Within 24 hoursSubmit a written complaint with detailed information about the issue and desired resolution.
Response: Within 7 business daysIf direct resolution fails, we encourage mediation through a neutral third party.
Process: 30-60 daysAs a last resort, disputes may be resolved through the court system in Poland
Jurisdiction: Poland CourtsGeneral Manager: manager@roomswithmkhotel.com
Guest Relations: complaints@roomswithmkhotel.com
Legal Department: legal@roomswithmkhotel.com
Guest Relations: +90 (212) 555-0124
Hours: 24/7 availability
Languages: English, Turkish, German, French
These terms are governed by the laws of the Republic of Poland. Any disputes will be resolved in the courts of Poland, Turkey. Turkish law will apply to all matters not specifically addressed in these terms.